Returns and refunds

At Narmiss.online, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy.

1. Return Policy

• You can return unused and unworn items within 7 days of delivery.
• Items must be in their original packaging, with tags intact, and in the same condition as when received.
• For hygiene reasons, lingerie and jewellery are not eligible for return unless defective.

2. Refund Process

• Once we receive and inspect the returned item, we will process your refund within 7 business days.
• Refunds will be issued to the original payment method used at checkout.

3. How to Return an Item

• Contact our customer support team at info@narmiss.online or call +91 88006 14261 to initiate a return.
• We will provide you with the return shipping address and instructions.

4. Exchange Policy

• If you’d prefer to exchange your item for a different size or product, please reach out to us. We will help you with the exchange process.